Fragen und Antworten

Our apartments accommodate 2 to 13 people and feature modern, high-quality furnishings. Depending on the apartment, different sizes, numbers of bedrooms and amenities are available.

Yes, our apartments are ideal for families. In addition to spacious accommodation, you can enjoy a children’s playroom, a teen room with table tennis and table football, a billiards room, and an outdoor area with a playground, table tennis table, boules court and barbecue area.

Yes, Wi-Fi is available throughout the apartment complex and is included in the price.

Yes, the beds are already made upon your arrival. Hand towels and bath towels are provided for each person.

The kitchens are equipped with a combination microwave and oven, a dishwasher, and sufficient crockery, cutlery, glasses, pots and pans. Washing-up liquid, tea towels, dishwasher tablets and toilet paper are also provided for the first few days.

Yes, baby and toddler equipment is available. A cot and high chair can be provided on request.

Yes, you can enjoy a 6 x 12 metre outdoor pool with a sunbathing lawn. The pool is open during the summer season.

Yes, there is a Finnish sauna with a relaxation room, as well as a wellness room with an infrared sauna. The Finnish sauna is open daily from 4:00 pm to 8:30 pm.

Guests aged 6 and over may use the sauna. Children and teenagers up to the age of 17 may only use it when accompanied by an adult. Please note that the sauna is a textile-free area.

If you prefer not to have breakfast in your apartment, we recommend the breakfast buffet at our partner hotel, Gasthof Adler, located directly opposite. Please make sure to book in advance.

Yes, our partner hotel, Gasthof Adler, offers a four-course dinner menu in the evening. There are also several restaurants nearby, including Pizzeria La Taverna, Gasthof Adler, Pizzeria Ben Venutti and Restaurant Vermala.

Yes, the Gastauer Apartments are centrally located in St. Gallenkirch. The SPAR supermarket is only a two-minute walk away. A bakery, cash machine and bus stop are also within easy reach.

Not necessarily. The apartments are located in the centre of St. Gallenkirch, and many amenities are within walking distance. The bus stop is only about one minute away, while the bakery and supermarket are approximately two minutes away.

Yes, one private parking space is available per apartment.

Yes, charging facilities with Type 2 and Tesla connectors are available for guests.

Yes, there is a dedicated bicycle and ski storage room with a boot dryer. Use of the storage room is free of charge.

Yes, you can rent or buy mountain bikes, e-bikes, skis and snowboards right next door at Sport Harry. As a guest, you receive a 10% discount on rental equipment.

Yes, we recommend reserving e-bikes at Sport Harry one day in advance.

In summer, Montafon offers plenty of activities, including hiking, mountain biking, golfing, climbing and via ferrata routes.

In winter, you can enjoy skiing, snowboarding, ski touring, winter hiking, cross-country skiing and tobogganing.

The entrance to the Silvretta Montafon ski area is located very close to the Gastauer Apartments. The ski area offers numerous kilometres of pistes, modern lifts and plenty of opportunities for skiers and snowboarders.

Yes, the entrance to Montafon’s cross-country ski trail network is located directly next to the building.

After making your reservation, you will receive written confirmation by email. A deposit is required to secure the booking. The remaining balance must be paid before arrival.

The cancellation terms depend on when the cancellation is made. You can find the exact conditions in the reservation information or receive them directly when booking.

A security deposit may be required for each apartment upon arrival. It will be refunded after the apartment has been inspected, provided that no damage has been found.

When booking directly, you benefit from attractive advantages, including services already included in the price and special extras for longer stays.

Check-in is available between 3:00 pm and 5:30 pm.

Check-out is at 10:00 am.

We will leave the key in the key box and send you the access code and the most important information by email.

We kindly ask you to check in at reception.

Yes, you can store your luggage. The reception team will be happy to assist you.

There is a lift in both buildings.

All apartments, except Apartment 114, as well as the entrances to the buildings and the grounds, are wheelchair accessible.

We have several ground-floor apartments with direct access to the garden.

Smoking is not permitted in the apartments.

Smoking is permitted on the balcony and terrace. Ashtrays are provided.

If needed, we can wash your laundry for an additional fee.

Yes, we offer a bread roll delivery service. You can conveniently choose and order your bread rolls using the QR code.

Each apartment has a SENSEO coffee pod machine. A filter coffee machine can be borrowed against a deposit.

The kitchen is fully equipped. To get you started, washing-up liquid, bin bags, dishwasher tablets and a dishcloth are provided for the first few days.

No, but there’s a vacuum cleaner on every floor if you’d like to do some vacuuming.

The final cleaning is included in the total price.

Towels can be changed once a week.

Yes, each apartment has a hairdryer and one or more TVs, depending on the apartment. Safes are not available.

Our televisions are equipped with smart TV functions.

The reception desk is located by the main entrance and is staffed from 3:00 pm to 5:30 pm.

Cots and high chairs are available free of charge.

To help us prepare, please let us know in advance.

Yes, we have a playroom for children up to 6 years old. Indoors, there is also table tennis, table football and a billiards room.

Use of the pool area is at your own risk.

Our apartments accommodate 2 to 13 people. Depending on the apartment, different sizes, numbers of bedrooms and amenities are available.

For stays of at least 7 nights booked directly with us, you can choose an experience day.

Before arrival, payment can be made by bank transfer or by direct debit authorisation through your bank.

Yes, you can pay by credit card.

The deposit is due one week after booking.

The remaining balance is due three weeks before arrival.

Yes, you can take out travel cancellation insurance when making your booking.

Depending on the reason for your early departure, your travel cancellation insurance may provide coverage.

Bookings can be changed at any time. Please note that additional charges may apply. The reception team will be happy to assist you.

Yes, you will receive a booking confirmation by email.

Depending on the booking platform, the tourist tax may not be included in the price.

Everything is included in the price.

Yes, use of the sauna and pool is included in the price.

Yes, one parking space per apartment is available free of charge.

Yes, there is a charge for charging electric cars.

No, there are no additional charges for these. For an extra adult guest, only the tourist tax is added.

Booking directly with us for at least six nights? Then you can choose your favourite experience day !

The bus stops are just a two-minute walk away.

The ski bus is free of charge with a valid ski pass.

The nearest cable car is just one bus stop away.

Our property is located in the centre of St. Gallenkirch.

The SPAR supermarket is a five-minute walk away.

Yes, you do not need snow chains.

Ski passes can be purchased at the cable car station or online.

There are several ski schools nearby.

Please book your ski lessons directly with a ski school.

Ski rental shops are available at every valley station. The nearest ones are just one bus stop away.

You can start many hikes directly from Gastauer.

Yes, we have a lockable storage room with charging facilities.

Yes, you can charge your e-bikes on-site.

There are many pushchair-friendly trails and a wide variety of family attractions in Montafon.

The pool is open during the summer season.

Yes, the pool is heated.

Sun loungers and parasols are available.

Yes, all guests may use the barbecue area. A cleaning brush and barbecue tongs are provided. Please bring your own charcoal and firelighters.

No, it is sufficient to let the reception team know.

Quiet hours are from 12:00 pm to 2:00 pm and from 10:00 pm onwards.

The Finnish sauna is open from 4:00 pm to 8:30 pm. The infrared sauna is available 24/7 and can be operated independently.

No, no reservation is required. Please bring your own towels and bathrobe.

Pets are generally not allowed. Exceptions may be possible on request for selected apartments.

We speak German and English.

Yes, we are happy to recommend restaurants nearby. You can find an overview of all restaurants via the QR code at reception.

There are no special offers for groups.

Out of consideration for the other guests, parties are not permitted.

You will receive all the important information about your stay at check-in.

A doctor’s surgery with a pharmacy is just a five-minute walk away.

Our staff will be happy to assist you with any questions.